Help & support
How can we help?
The quickest answers are below. If you are stuck, email support@traderyolo.com and we will get back to you within one business day.
What can I do on YOLO?
The short answer is below. For the full, registry-driven capability map see About YOLO →
As a follower
- Discover and follow experts — browse profiles and track records with focus filters and risk-quality sorts, check the YOLO Risk Score and YOLO Guard form flag, and paper-test an expert with the Follow Simulator before you commit.
- Receive risk-managed strategy candidates for each signal — defined-risk options setups with exact legs, max loss, breakevens, probability of profit and a payoff diagram, or an IG spread-bet setup with a sized stake and stop where options aren’t available. Toggle Simple / Detailed / Quant detail, and run “what if it moves 10%?” scenarios.
- Review and approve in two steps — select, read the plain-English max loss, then confirm. Nothing trades automatically, and pre-trade checks flag poor reward:risk, undefined risk, thin liquidity or portfolio concentration.
- Trade on demo or paper by default, set your risk profile (which filters and sizes every setup), and control each broker venue and paper/live mode yourself.
- Opt in to auto-trade per expert (revocable), use kill switches to halt trading at any level, and turn on a behavioural circuit breaker to cool off after a losing streak.
- Track your book on a live dashboard — total open max-loss, positions-by-risk, open risk by expert, upcoming expiries, and a capital-at-risk meter — with P&L in native currency and the originating expert on every trade.
- See realised P&L by strategy type and holding period, a risk-managed-vs-naked comparison, and exactly what each subscription delivered for you.
- Do more than follow: an income / options-wheel suite (covered calls, cash-secured puts, roll alerts), a build-your-own trade builder and direct equity tickets, watchlists, recommendations and a Max Pain analyzer.
As an expert
- Publish signals as plain-language ideas by email (or connect Telegram / WhatsApp); YOLO extracts a structured signal (regex plus an on-prem LLM) and stamps the instrument’s currency.
- Compose in the AI Signal Studio — live strategy preview and reward:risk read-out, an AI drafting chat and an idea generator — with a pre-publish quality preflight that flags a missing stop or target before you publish.
- Build a public profile and TradeYolo-observed track record — equity curve, win rate, drawdown and your best and worst trade, shown warts-and-all, plus “£ generated for your followers”.
- Grow with an insights hub — risk-hygiene score, follower growth, recent form, reach vs conversion, signal forensics and a “you vs the house AI” benchmark.
- Monetise transparently with subscriber tiers and payouts (gross, platform fee, net) shown openly.
Learn the why
- Risk Management — why most retail traders lose, and the rules that protect you.
- Options Strategies — the defined-risk strategies YOLO generates.
- About YOLO — the mission and the safety principles behind the platform.
Frequently asked questions
How do I get started as a follower?
Create an account, complete the registration wizard (it captures your experience level, risk profile and broker details), and you land in a demo account. Then open Discover Experts, follow one or more experts, and their signals appear in your Signal Feed.
Nothing trades automatically: each signal offers you risk-managed strategy choices you can review and confirm — or ignore.
What exactly is a signal?
A signal is an expert’s trade idea in plain language: instrument, direction (long or short), and suggested entry, stop-loss and target prices. YOLO’s strategy engine turns that idea into concrete, risk-managed trade setups suited to your risk profile — it never copies the expert’s trade directly into your account.
How is my risk calculated?
Every generated setup states its downside in pounds before you confirm. Options structures (for example debit spreads or iron condors) have a contractually capped maximum loss, calculated from the strategy legs — capped no matter what the market does. A spread-bet setup executes with a stop instead: the figure shown is your planned loss at the stop, and a fast market can gap past a stop, so it is not a contractual cap. The payoff diagram on each options setup shades the loss and profit regions and labels the breakevens.
Which brokers are supported?
YOLO is broker-agnostic: you trade through your own broker account, and we add brokers over time. Two are connected today — IG Markets (spread bets and CFDs, demo account supported) and Alpaca (paper trading for US options strategies). New accounts always start against demo/paper environments.
Is live trading enabled?
Not by default. Live trading requires an explicit live-mode configuration on your account and confirmation of every individual order. Until then, all execution happens in demo or paper accounts so you can evaluate experts and strategies without risking money.
How do I stop auto-trading or pause everything?
Auto-trading is opt-in per expert and revocable in Settings at any time. There are kill switches at the account level (pause all trading), per expert, per broker and per strategy. Closing an open position is always available from the Positions page, subject to market hours.
How are expert track records measured?
Every signal an expert publishes is recorded with its open and close prices, and the resulting performance is computed by the platform — not self-reported. Records include losing trades; there is no way for an expert to delete history.
How does two-step approval work?
Trade actions on YOLO are always two-step, so nothing is one-tap. First you select a strategy candidate; then you see a review summary with the maximum you can lose spelled out in plain English, the legs, breakevens and order type; only then do you confirm. The order reaches your broker after that second confirmation — never before.
This deliberate, informed step is there to defuse impulsive, FOMO-driven decisions — one of the main reasons retail accounts lose.
What do max-loss, breakevens and POP mean?
Max loss is the most a setup can lose, in the instrument’s own currency, calculated from the strategy legs — not estimated. With bounded options structures (debit spreads, iron condors) it is capped no matter what the market does. On a stop-based spread bet the number shown is your planned loss at the stop — gaps and slippage can exceed it.
Breakevens are the prices at which the setup neither makes nor loses money at expiry — labelled directly on the payoff diagram. Probability of profit (POP) estimates the chance the setup finishes in profit, derived from the option prices. It is a guide, not a guarantee.
What are kill switches, and is auto-trade opt-in?
Auto-trading is off by default. You enable it per expert, and it is revocable at any time. Kill switches let you stop trading at the account, per-expert, per-broker and per-strategy level, and the platform keeps a master switch as the final gate. Closing an open position is always available from the Positions page, subject to market hours.
Does YOLO display amounts in different currencies?
Yes. Prices and P&L show in the instrument’s own currency ($ £ € ¥ ₹) with no fabricated exchange rates, so the numbers you see are the real ones. Billing and historical portfolio analytics remain in GBP by design.
Can I test an expert before I follow them?
Yes. From an expert’s profile you can open the Follow Simulator — it paper-tests how following that expert would have played out on their past signals, so you can judge the result before committing. Their track record is shown warts-and-all: equity curve, monthly returns, win/loss distribution and their best and worst trade.
What are the YOLO Risk Score and YOLO Guard?
The YOLO Risk Score is a decomposable score of an expert’s risk discipline — how consistently their signals carry a defined stop and become defined-risk strategies rather than naked bets. YOLO Guard raises a caution on an expert’s profile when their recent form dips, so a cold streak is never hidden from you. Both are context for your own decision, not a recommendation.
What is the Income / options-wheel section?
Income is a defined-risk toolkit for generating premium: covered calls and cash-secured puts, with wheel-roll alerts near expiry. Like every setup on YOLO it states the risk up front and is reviewed and confirmed by you — it is not a hands-off yield product and makes no promise of income.
How do subscriptions, tiers and messaging work?
Experts can offer tiers (free / silver / gold). You subscribe to receive an expert’s signals, and your subscriptions page shows exactly what each one delivered — the trades taken and realised P&L attributed to that expert. Where a tier allows it, you can message the expert directly. Any commission is shown transparently.
Is this financial advice?
No. Signals and the strategies generated from them are information for your own decision, not personal recommendations. YOLO does not know your full circumstances and cannot advise you — see the Terms of Use and risk disclosure.
Does YOLO promise profit?
No — and it never will. Trading carries a real risk of loss, and regulators have found 74–89% of retail CFD accounts lose money. What YOLO does is remove the structural reasons accounts blow up: a stated downside on every setup, risk management by default, paper trading by default, and a deliberate two-step decision. It cannot guarantee returns, and makes no claim of beating the market.
How do I become an expert?
Register and choose the expert account type. You publish signals from the Compose Signal page; your performance and follower counts are tracked automatically. Expert status is not a professional qualification and carries responsibilities — see the Terms of Use.
Learn the fundamentals
New to trading or options? Start with the education guides — they are written for beginners, in plain English:
- Trading Basics — markets, going long and short, order types, position sizing.
- Options Strategies — calls, puts, and the defined-risk strategies YOLO generates.
- Risk Management — why most retail traders lose, and the rules that protect you.
Contact
Support: support@traderyolo.com
Security issues: security@traderyolo.com — please report vulnerabilities privately.
